Technical Support » Email

How do I open Email attachments?

To open email attachments you will need to do the following:

  • Click on 'Tools' then 'Options' then 'Security' tab. When this page comes up remove the tick out of the checkbox 'Do not allow attachments to be saved or opened that could potentially be a virus'.

  • Also make sure that the dot is in the circle 'Internet zone'

  • Leave the tick in the checkbox 'Warn me when other applications try to send mail as me'

  • Click 'Apply' then 'OK'

  • Close Outlook Express then open it again - all the attachments should be enabled as normal.

 

+++++ IMPORTANT NOTE +++++

 

Implementing the following remedy will disable the inbuilt security features within Outlook Express - and viruses disguised as harmless attachments can be opened which may infect your computer. 

 

For that reason, we strongly recommend that all our customers use an up to date antivirus program on their computer. If you don't have such a program installed please click on the link below to obtain a free (for home use) but very effective copy of AVG Antivirus:

 

http://free.grisoft.com/freeweb.php/doc/2/



Further Information

Why Can't I open Email Attachments?

Last update: 2005-04-29 13:33
Author: Internet Tasmania - Mark

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